COVID-19 Guidelines for Hotel Sector Worldwide Learn More

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Covid-19 Guidelines Safety and Services Protocol

COVID-19 Travel Update

The safety and wellbeing of our guests, customers and colleagues is a top priority for Grand Legacy Hotels.

Grand Legacy Hotels continues to monitor the coronavirus (COVID-19) situation closely, keeping those who are affected in our hearts, and listening carefully to the questions and concerns we receive from guests such as you.

Inspired by Grand Legacy Hotels’s purpose – we care for people so they can be their best – and in response to the dynamic COVID-19 situation, we would like to share actions Grand Legacy Hotels is taking to care for you during this time, including booking with confidence and travel flexibility and comprehensive steps to implement new guidance, procedures and practices as we reimagine the hotel experience.

Safety First, Wellbeing Always

Providing safe and clean environments for our guests and colleagues is always a top priority for Grand Legacy Hotels hotels globally, and we remain committed to enhanced levels of cleanliness—now and in the future.

IMPORTANT FACE MASK & COVERING REQUIREMENT: Following medical expert guidance to help reduce the spread of COVID-19, face masks or coverings are required in hotel indoor public areas and when moving around in outdoor areas at all Grand Legacy Hotels hotels globally, with some exceptions, based on local laws or guidance. For specific requirements, please contact the hotel directly or visit the hotel website.

We believe in responsible and safe travel while staying vigilant and following procedures and protocols developed in consideration of guidance and information shared by the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), other leading organizations and experts, and local government requirements and guidance.

Grand Legacy Hotels hotels continue to welcome business and leisure travelers with our established operational excellence and commitment to care as we reimagine the hotel experience.

Committed to Inclusion and Respect

While travel – our shared passion – may temporarily be challenged in many parts of the world, at Grand Legacy Hotels we believe in its enduring power to connect us and move us closer to our vision: a world of understanding and care. At all times, we remain grounded in our purpose and focused on our values of inclusion and respect. COVID-19 does not distinguish between nationality, race or geographic origin, and Grand Legacy Hotels’s steadfast commitment to inclusion and care guides our actions, at our properties and in our communities.

Grand Legacy Hotels thanks you for your support and your loyalty. We will keep you updated through this dynamic situation and can’t wait to welcome you at one of our hotels soon.

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